1. What are food safety & hygiene requirements for food businesses?

FSSAI has laid down general & specific food safety & hygiene requirements for Food Business Operators who are applying for license/registration. These basic hygiene requirements are laid down in Schedule 4 of Food Safety & Standards (Licensing & Registration of Food Businesses) Regulation, 2011. These may be downloaded from http://fssai.gov.in/home/fss-legislation/fss-regulations.html

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Where a FBO can contact for FLRS technical assistance?

FBO can contact at toll free help desk no 1800112100 or can mail his query to licensing@fssai.gov.in. Further, the homepage of Food Licensing and Registration System (FLRS) show “HOW TO APPLY” which provide step by step information for food business operator to apply for Central/ State License and Registration by himself.

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How to retrieve user credential if forgot?

“Go on website https://foodlicensing.fssai.gov.in and click on forget User ID/Password and retrieve user credential by entering the User ID or Registered Email ID or Mobile Number or Application Reference No. or License No.

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How to pay fees?

“In case of central license, you have to pay it online via your debit card, credit card & net banking. For state license/Registration mode of offline payments varies from state to state, state accepting it through online payment, challan.

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