Grievance related to Food Concerns

The Authority now has a comprehensive system of citizen’s concern management and a reliable 360 degree mechanism to deal with the consumer complaint redressal through various focal points including social media, emails, direct helpline, FSSAI mobile App and a dedicated concerned management website . Lodge Grievance 
Consumer can also download FSSAI’s Food Safety Connect App to lodge & trace their grievance

State/UT Help Desk

Consumers can also lodge their complaint regarding food concerns with the State Authorities through various means. One can approach the Food Safety Commissioner or use the following means for lodging consumer grievance: Click Here for the lists

Liaison Officer (PwBD/SC/ST)

Shri Umesh Kumar Jain
Director, Legal Service Unit

Food Safety and Standards Authority of India
FDA Bhawan, Kotla Road, New Delhi – 110002
Email Id : umesh[dot]kumarjain[at]fssai[dot]gov[dot]in
 

Liaison Officer (OBC/EWS)

Shri Ankeshwar Mishra
Joint Director, RTI and Grievances

Food Safety and Standards Authority of India
FDA Bhawan, Kotla Road, New Delhi – 110002
Email Id : mishra[dot]ankeshwar[at]fssai[dot]gov[dot]in